Common Questions

Why Ashatoru?


Pioneers in the market — We were among the first to introduce this style.


Great after-sales service — Our relationship with customers doesn’t end after the purchase. We’re always there to help if there’s an issue.

Quality-focused — We carefully focus on the fabric, stitching, and overall finishing.


Affordable pricing — We aim to offer good quality at a price that makes sense for everyday customers.

Customer trust — Thousands of customers have already chosen Ashatoru, helping us build a strong community around the brand.

What is the return policy?

  • Please check your product in front of the delivery man before accepting.
  • Found an issue? Return it right away (delivery charge applies).
  • Once the delivery man leaves, returns aren't accepted - except for genuine product problems (defect/damage), which we'll review and resolve.

For any issues, reach out to us, we're happy to help.<3

Can I Laptop?

Yes, you can.

Is it waterproof?


Our canvas bags are water-resistant, so we'd recommend keeping them away from direct rain or water exposure to maintain their quality. Our transit bags and backpacks, on the other hand, are 100% waterproof, so you can carry them confidently in any weather.

Where is your shop?

We're fully online based.